---
title: Geoffr.ai - AI hotel agent that increases average guest spend
description: Geoffr.ai, the AI agent that serves your guests and increases their average spend
image: https://geoffr.ai/hubfs/Accueil%20EN.png
---

[Aller au contenu](https://geoffr.ai/en/#contenu)

[geoffr.ai](https://geoffr.ai/en?hsLang=en)

[Solution](https://geoffr.ai/en#how-it-works) [Features](https://geoffr.ai/en#fonctionnalites) [Guest journey](https://geoffr.ai/en#parcours) [Pricing](https://geoffr.ai/en/pricing?hsLang=en)

[fr](https://geoffr.ai?hsLang=fr) [en](https://geoffr.ai/en/) 

[Book a demo](https://geoffr.ai/en#contact)

[Solution](https://geoffr.ai/en#how-it-works) [Features](https://geoffr.ai/en#fonctionnalites) [Guest journey](https://geoffr.ai/en#parcours) [Pricing](https://geoffr.ai/en/pricing?hsLang=en) 

[Book a demo](https://geoffr.ai/en#contact)

[fr](https://geoffr.ai?hsLang=fr) [en](https://geoffr.ai/en/)

AI-native, expert in hospitality

# The AI butler that serves your guests and increases their average spend.

Before arrival, during the stay, through to check-out: Geoffr.ai answers your guests on WhatsApp, Telegram and their other messaging apps, 24/7. It offers all your services at the right moment and collects payment directly. Connected to your PMS, it only brings in your team when needed.

[Book a demo](https://geoffr.ai/en/#contact) [See pricing](https://geoffr.ai/en/pricing?hsLang=en)

Hotels Campsites Holiday villages

90%+

WhatsApp open rate

x4.7

average ROI — Pro plan

HB

Le majordome - Hotel Belmont

online

 Hello Sophie. Your arrival at Hotel Belmont is scheduled for tomorrow. Everything is ready to welcome you! 09:14

 A Sea View room has just become available for your stay: an upgrade for only €45, breakfast included. Tempted? 09:15

 Oh yes, with pleasure! 09:17

 Perfect! Here is your secure payment link: pay in 1 click, without leaving WhatsApp. 09:18

Built for hospitality

For every hotel, from independents to hotel groups Campsites Holiday villages & serviced residences Mews - Opera - Misterbooking - Medialog For every hotel, from independents to hotel groups Campsites Holiday villages & serviced residences Mews - Opera - Misterbooking - Medialog

The guest writes on WhatsApp

Your team alert

The AI butler

### Runs the conversation

- Understands and routes the request
- Writes in a hospitality style
- Alerts your team when needed

routes responds

Analytics engines

### 4 independent engines, each configured for a single mission

- Stay management Check-in, stay and check-out
- Hotel information Services, opening hours, access
- Upsell Upgrades and targeted offers
- Room requests Housekeeping, linen, maintenance

Quality control

### Reviews before sending

- Checks every fact
- Rules out anything made up
- Polishes the wording

The guest receives their answer

The problem

## Your properties are losing money, quietly

Every day, sales opportunities go unnoticed — while your team answers the same questions over and over.

80%

of hotels with no automated upsell tool

18%

email open rate, vs 90%+ on WhatsApp

### Lost revenue

A late check-out, room service, a transfer: if nobody offers them at the right moment, your guests spend elsewhere, or not at all.

### Overloaded front desk

Your team answers the same questions (wifi, parking, opening hours) dozens of times a day, while sales opportunities slip by.

### The best channel

WhatsApp is the best channel for interacting with your guests, with an open rate of 90%+.

The guest journey

## Your AI agent at every stage of the stay

From booking to post-stay : Geoffr.ai looks after every guest and offers your services at the right moment.

After booking

Pre-arrival

Stay

Check-out and post-stay

1/4 · After booking

### Confirmation & post-booking upsell

Right after confirmation, the agent engages the guest and proposes a personalised room upgrade based on real-time PMS availability.

1 Automated welcome message

Sent on WhatsApp as soon as the booking is confirmed: property introduction, available services and preparation tips.

2 Room upgrade offer (D-7)

The agent detects available superior rooms and offers an upgrade at the right moment with a direct secure payment link.

3 Initial preference collection

Dietary needs, arrival time, special requests: collected from booking onwards to prepare a perfect welcome.

HB

Butler - Hotel Belmont

online

 Hello Sophie. Your booking at Hotel Belmont is confirmed! A Sea View room has just become available. An upgrade for only €45, breakfast included. Tempted? 09:14

 Oh yes, with pleasure! 09:16

 Perfect ! Here is your secure payment link. 09:17

2/4 · Pre-arrival

### Preparing a tailored stay

D-3 and D-1: Geoffr.ai anticipates needs, collects preferences and offers services in advance to maximise ADR.

1 Preferences & early check-in (D-3)

The agent collects arrival time and dietary needs, and offers early check-in or an airport transfer where available.

2 Last-chance upsell (D-1)

A suite free the night before? The agent sends a last-minute upgrade offer with direct payment in WhatsApp.

3 Practical information & directions

Access, parking, entry codes, local recommendations — all sent automatically the day before arrival.

HB

Butler - Hotel Belmont

online

 Hello Sophie! You arrive tomorrow. Would you like early check-in from 11am? (€30) 10:00

 Yes, perfect, thank you! 10:03

 Great! Here are the parking access and check-in details too 🗝️ 10:04

3/4 · Stay

### 24/7 service & in-stay cross-sell

During the stay, the agent answers every question instantly and offers additional services at the most opportune moment.

1 Instant FAQ & concierge, 24/7

Wifi, parking, restaurant hours, directions : quick answers, in 100+ languages, at any hour.

2 Spa & restaurant cross-sell

The agent spots the right moment — after check-in, before dinner — to offer spa slots or book a table.

3 In-room service orders

Room service, extra pillows, a baby cot — handled directly in WhatsApp without calling the front desk.

HB

Butler - Hotel Belmont

online

 Hello, could I get a table for two tonight at 8pm? 14:30

 Of course! Table for two confirmed at 8pm at L'Escale. Here is the menu to whet your appetite. I'll send a reminder 30 minutes before. 14:31

4/4 · Check-out and post-stay

### Express and late check-out

On departure day, the agent smooths check-out and invites the guest to leave a Google review in one click.

1 Late check-out offered automatically

The agent offers late check-out the day before if the room is free, with direct payment in WhatsApp — without involving the front desk.

2 One-click Google review request

Sent at the optimal moment — the morning of departure — the direct link to Google Reviews generates an average of +15 NPS points.

3 Loyalty & direct booking

48 hours after departure, the agent keeps the relationship alive and encourages the guest to book direct next time.

HB

Butler - Hotel Belmont

online

 Hello Sophie! Check-out is at 11am. Would you like to stay until 1pm? (€20) 09:00

 Yes please! 09:05

 Noted. Thank you for your stay! Your invoice is attached. 09:06

How it works

## An AI-native agent, trained on your data, connected to your tools

Live on WhatsApp and linked to your PMS.

![Guest using the hotel concierge on their phone](https://images.unsplash.com/photo-1611532736597-de2d4265fba3?auto=format&fit=crop&w=600&q=80)

01

### Custom dataset

Trained on your offers, rates and rules. It remembers every interaction and keeps improving.

02

### PMS connected

Mews, Opera, Misterbooking, Medialog : real-time availability, no re-entry.

03

### WhatsApp native

90%+ open rates, 100+ languages, zero app to download. Voice & SMS coming soon.

04

### Automated AI upsell

Upgrades, spa, dining: personalised offers by guest profile, automated 24/7.

05

### Built-in payments

Card and SEPA in the conversation. Crypto coming (USDC, BTC). Zero friction, maximum conversion.

06

### Analytics & ROI platform

Your real-time dashboard, to track your additional revenue and take over conversations on the fly.

Positioning

## Our unique offering in the hotel guest experience

Built for independent French hospitality: hotels, campsites and holiday villages.

### WhatsApp native

### In-chat payment

### Proactive AI upsell engine, trained on hospitality data

### Two-way PMS connection (read / write)

### Custom dataset

### ROI analytics platform

Integrations

## Connected to your PMS and messaging channels

Geoffr.ai integrates natively with the leading PMS on the market and all your guest communication channels.

Property Management Systems (PMS)

- Cloudbeds
- MEWS
- OPERA Cloud
- apaleo
- D-EDGE
- SiteMinder
- Stayntouch
- Amadeus
- Guestline
- Misterbooking
- Planet
- Clock PMS
- RMS Cloud
- Fidelio
- Vega

Cloudbeds

apaleo

Stayntouch

Misterbooking

RMS Cloud

Cloudbeds

apaleo

Stayntouch

Misterbooking

RMS Cloud

Cloudbeds

apaleo

Stayntouch

Misterbooking

RMS Cloud

MEWS

D-EDGE

Amadeus

Planet

Fidelio

MEWS

D-EDGE

Amadeus

Planet

Fidelio

MEWS

D-EDGE

Amadeus

Planet

Fidelio

OPERA Cloud

SiteMinder

Guestline

Clock PMS

Vega

OPERA Cloud

SiteMinder

Guestline

Clock PMS

Vega

OPERA Cloud

SiteMinder

Guestline

Clock PMS

Vega

Messaging channels

- WhatsApp
- Messenger
- Telegram
- Instagram
- WeChat
- SMS
- Email
- Zalo
- Line

WhatsApp

Telegram

WeChat

Email

Line

WhatsApp

Telegram

WeChat

Email

Line

WhatsApp

Telegram

WeChat

Email

Line

Messenger

Instagram

SMS

Zalo

Messenger

Instagram

SMS

Zalo

Messenger

Instagram

SMS

Zalo

\+ more integrations available on request

Data sovereignty

## French company, European hosting

Service hosted in the European Union. Your data is never sold or used to train third-party models.

### Data hosted in the EU

Data processed by the Geoffr.ai service is hosted in data centres located in the European Union.

### GDPR compliance

Right to erasure, portability, explicit consent. Every processing activity is documented and auditable, and our data protection contact is available for any audit.

### No resale, no exploitation

Your data is never resold, aggregated or used to train third-party models. You remain the owner of every guest conversation.

### Independent French company

A French company with a France-based team. Support in French and English.

Let's get started

## See your AI butler at work, on your own property.

Book a 20-minute demo.

Or email us directly at [contact@geoffr.ai](mailto:contact@geoffr.ai)

![Guest using their phone](https://images.unsplash.com/photo-1573496359142-b8d87734a5a2?w=360&h=500&fit=crop&q=80)

![Hotel](https://images.unsplash.com/photo-1566073771259-6a8506099945?w=320&h=220&fit=crop&q=80)

90%+

WhatsApp open rate

×4.7

Average ROI

[geoffr.ai](https://geoffr.ai/en?hsLang=en)

The AI agent that serves your guests and increases their average spend, 24/7.

### Product

- [Solution](https://geoffr.ai/en#how-it-works)
- [Features](https://geoffr.ai/en#fonctionnalites)
- [Guest journey](https://geoffr.ai/en#parcours)
- [Pricing](https://geoffr.ai/en/pricing?hsLang=en)

### Company

- [Positioning](https://geoffr.ai/en#positioning)
- [Blog](https://geoffr.ai/en/blog?hsLang=en)
- [About us](https://geoffr.ai/en/about?hsLang=en)
- [Contact](https://geoffr.ai/en#contact)

### Legal

- [Legal notice](https://geoffr.ai/en/legal-notice?hsLang=en)
- [Privacy](https://geoffr.ai/en/privacy?hsLang=en)

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[contact@geoffr.ai](mailto:contact@geoffr.ai)

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