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AI-native, expert in hospitality

The AI butler that serves your guests and increases their average spend.

Before arrival, during the stay, through to check-out: Geoffr.ai answers your guests on WhatsApp, Telegram and their other messaging apps, 24/7. It offers all your services at the right moment and collects payment directly. Connected to your PMS, it only brings in your team when needed.

Hotels Campsites Holiday villages
90%+
WhatsApp open rate
x4.7
average ROI — Pro plan

Built for hospitality

For every hotel, from independents to hotel groups Campsites Holiday villages & serviced residences Mews - Opera - Misterbooking - Medialog

The guest writes on WhatsApp

Your team

The AI butler

Runs the conversation

  • Understands and routes the request
  • Writes in a hospitality style
  • Alerts your team when needed

Analytics engines

4 independent engines, each configured for a single mission

  • Stay management Check-in, stay and check-out
  • Hotel information Services, opening hours, access
  • Upsell Upgrades and targeted offers
  • Room requests Housekeeping, linen, maintenance

Quality control

Reviews before sending

  • Checks every fact
  • Rules out anything made up
  • Polishes the wording

The guest receives their answer

The problem

Your properties are losing money, quietly

Every day, sales opportunities go unnoticed — while your team answers the same questions over and over.

80%
of hotels with no automated upsell tool
18%
email open rate, vs 90%+ on WhatsApp

Lost revenue

A late check-out, room service, a transfer: if nobody offers them at the right moment, your guests spend elsewhere, or not at all.

Overloaded front desk

Your team answers the same questions (wifi, parking, opening hours) dozens of times a day, while sales opportunities slip by.

The best channel

WhatsApp is the best channel for interacting with your guests, with an open rate of 90%+.

The guest journey

Your AI agent at every stage of the stay

From booking to post-stay : Geoffr.ai looks after every guest and offers your services at the right moment.

1/4 · After booking

Confirmation & post-booking upsell

Right after confirmation, the agent engages the guest and proposes a personalised room upgrade based on real-time PMS availability.

1 Automated welcome message

Sent on WhatsApp as soon as the booking is confirmed: property introduction, available services and preparation tips.

2 Room upgrade offer (D-7)

The agent detects available superior rooms and offers an upgrade at the right moment with a direct secure payment link.

3 Initial preference collection

Dietary needs, arrival time, special requests: collected from booking onwards to prepare a perfect welcome.

HB

Butler - Hotel Belmont

online

Hello Sophie. Your booking at Hotel Belmont is confirmed! A Sea View room has just become available. An upgrade for only €45, breakfast included. Tempted? 09:14
Oh yes, with pleasure! 09:16
Perfect ! Here is your secure payment link. 09:17
How it works

An AI-native agent, trained on your data, connected to your tools

Live on WhatsApp and linked to your PMS.

01

Custom dataset

Trained on your offers, rates and rules. It remembers every interaction and keeps improving.

02

PMS connected

Mews, Opera, Misterbooking, Medialog : real-time availability, no re-entry.

03

WhatsApp native

90%+ open rates, 100+ languages, zero app to download. Voice & SMS coming soon.

04

Automated AI upsell

Upgrades, spa, dining: personalised offers by guest profile, automated 24/7.

05

Built-in payments

Card and SEPA in the conversation. Crypto coming (USDC, BTC). Zero friction, maximum conversion.

06

Analytics & ROI platform

Your real-time dashboard, to track your additional revenue and take over conversations on the fly.

Positioning

Our unique offering in the hotel guest experience

Built for independent French hospitality: hotels, campsites and holiday villages.

WhatsApp native

In-chat payment

Proactive AI upsell engine, trained on hospitality data

Two-way PMS connection (read / write)

Custom dataset

ROI analytics platform

Integrations

Connected to your PMS and messaging channels

Geoffr.ai integrates natively with the leading PMS on the market and all your guest communication channels.

Property Management Systems (PMS)

  • Cloudbeds
  • MEWS
  • OPERA Cloud
  • apaleo
  • D-EDGE
  • SiteMinder
  • Stayntouch
  • Amadeus
  • Guestline
  • Misterbooking
  • Planet
  • Clock PMS
  • RMS Cloud
  • Fidelio
  • Vega

Messaging channels

  • WhatsApp
  • Messenger
  • Telegram
  • Instagram
  • WeChat
  • SMS
  • Email
  • Zalo
  • Line

+ more integrations available on request

Data sovereignty

French company, European hosting

Service hosted in the European Union. Your data is never sold or used to train third-party models.

Data hosted in the EU

Data processed by the Geoffr.ai service is hosted in data centres located in the European Union.

GDPR compliance

Right to erasure, portability, explicit consent. Every processing activity is documented and auditable, and our data protection contact is available for any audit.

No resale, no exploitation

Your data is never resold, aggregated or used to train third-party models. You remain the owner of every guest conversation.

Independent French company

A French company with a France-based team. Support in French and English.

Let's get started

See your AI butler at work, on your own property.

Book a 20-minute demo.

Or email us directly at contact@geoffr.ai